Fleet Administrator
Apply for this role ↓Location: Hinckley, LE10 3BQShift Pattern: 4 days on, 4 days off, 07:00–19:00Pay Rate: £13.71 per hourContract Type: Ongoing Full-Time Position
What you’ll do
- We are currently recruiting for a Fleet Administrator to join a busy Fleet Department based in Hinckley (LE10 3BQ).
- This is a fast-paced, telephone-based administrative role involving a high volume of inbound and outbound calls, supporting drivers, dealing with vehicle breakdowns and processing transport-related documentation.
- Previous call centre, transport, fleet or high-volume customer service experience is highly desirable.
Key Responsibilities
- Handling a high volume of inbound and outbound calls.
- Supporting drivers with breakdowns, vehicle issues and general queries.
- Liaising with breakdown and recovery providers and providing regular updates.
- Processing and maintaining transport and vehicle documentation.
- Recording breakdowns, delays and incidents accurately on internal systems.
- Liaising with drivers, depots, transport teams and external service providers.
- Monitoring ongoing breakdowns and following up until resolved.
- Updating fleet systems and databases accurately.
- Supporting the Fleet Department with general administrative duties.
Requirements
- Previous administration experience is essential.
- Call centre or high-volume telephone experience is highly desirable.
- Transport, fleet or logistics experience would be an advantage.
- Confident and professional telephone manner.
- Ability to remain calm and organised when dealing with breakdowns and urgent situations.
- Strong attention to detail and accuracy.
- Good communication and problem-solving skills.
- Competent in Microsoft Office and general computer systems.
- Ability to multitask and manage a busy workload effectively.
- Flexibility to work a 4-on, 4-off shift pattern.
Additional Information
- 4 days on, 4 days off, working 07:00–19:00.
- Ongoing, full-time opportunity.
- A telephone interview is required as part of the recruitment process.
- Immediate start available for the right candidate.
- If you have strong administration skills, are confident handling a high volume of calls and enjoy working in a fast-paced transport environment, we would like to hear from you.
Apply