Systems & Yard Assistant Controller
Apply for this role ↓What you’ll do
- In your role you will support the Control Room Manager with the management and monitoring of the Inbound and Outbound Functions using the Sorter system. You will support the Hub, Systems & Yard Controller on all aspects of inbound and outbound operational management including the relevant training of Warehouse Operatives and Team Leaders.
You will be accountable for
- Whilst on shift you will be responsible for inbound and outbound operations including throughputs, parcel presentation, productivity levels and achievement of forecasted CPU against budgeted targets.
- Analysing data and creating reports on required aspects of the business.
- Responding and resolving any queries from Client Manager.
- Supporting with the management of the Inbound and Outbound Gatehouse’s including any relevant queries from Shunters and Gatehouse Co-ordinators.
- Ensuring that all required reporting documentation is maintained and delivered to the required standard and timescales including hourly reports to the business.
- Supporting with the sortation training to Warehouse Operatives and Team Leaders.
- Ensuring investigations are undertaken and concluded for missed parcels.
- Ensuring the correct chutes are active on the sorter system and taking appropriate action should they not be.
- With the support of the Hub, Systems & Yard Controller you are responsible for all H&S, hygiene and quality audits including risk assessments and safe systems of work in your areas whilst on shift.
- Promoting and driving consistency to ensure the delivery of excellent Control Room standards.
- Lead by example in creating a high-performance people orientated culture within the Control Room that thinks inside the box.
- Whilst on shift you will be responsible for managing the Trunk Despatch board and trailer close-down times.
- Completing trailer details and ensuring sorter item count is reflected on manifests for each depart load.
- Supporting with the management of the Outbound Gatehouse including any relevant queries.
- Ensuring that all required reporting documentation is maintained and delivered to the required standard and timescales.
- Supporting with the training of all outbound processes on YMS to Warehouse Operatives and Section leaders.
- Ensuring the trunk despatch board matches the Section leaders’ boards to ensure consistency.
- Ensuring investigations are undertaken and concluded for missed parcels.
- Ensuring the correct chutes are active on the sorter system and taking appropriate action should they not be.
Working hours
- Sunday - Thursday 19:00 - 04:00, with some flexibility needed
Qualifications
- • Good written and verbal English and maths skills• PC literate
Knowledge and Experience
- • Experience within logistics and distribution• Intermediate-level Excel skills• Ability to work independently and use your own initiative in a fast-paced, pressurised environment
Technical and People Skills
- • Confident using internal systems and equipment• Ability to give clear and concise instructions• Assertive and confident communication style
Impact and Influence
- • Ability to build strong working relationships with stakeholders• Able to influence decisions through data
KEY ROLE INFORMATION
- Reporting to: Hub, Systems & Yard ControllerLocation: Coventry
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